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Upstart Announces Results for Second Quarter 2025

Upstart Holdings, Inc. (NASDAQ: UPST), the leading artificial intelligence (AI) lending marketplace, today announced financial results for the quarter ended June 30, 2025. Upstart will host a conference call and webcast at 1:30 p.m. Pacific Time today. An earnings presentation and link to the webcast are available at ir.upstart.com.

“A year ago, you saw the first signs that Upstart was returning to growth mode - and today you can see it in full bloom,” said Dave Girouard, Co-founder and CEO of Upstart. “In addition to achieving triple-digit revenue growth, we reached GAAP profitability a quarter sooner than expected and our newer businesses actually accelerated off their amazing growth in the first quarter.”

Second Quarter 2025 Highlights

  • Transaction Volume: 372,599 loans originated, up 159% year-over-year (“YoY”) reflecting a 23.9% Conversion Rate, up from 15.2% in Q2 2024. Total originations exceeded $2.8 billion, up 154% YoY.
  • Total Revenue: $257 million, up 102% YoY. Revenue from fees was $241 million, up 84% YoY.
  • GAAP Income (Loss) from Operations: $4.5 million, an improvement from ($55.5) million in Q2 2024.
  • GAAP Net Income (Loss): $5.6 million, an improvement from ($54.5) million in Q2 2024.
  • Contribution Profit: $141 million, up 85% YoY. Contribution Margin was 58%, flat with Q2 2024.
  • Adjusted EBITDA: $53.1 million, an improvement from ($9.3) million in Q2 2024. Adjusted EBITDA Margin was 21%, an improvement from (7%) in Q2 2024.

Financial Outlook

For the third quarter of 2025, Upstart expects:

  • Total Revenue of approximately $280 million
    • Revenue From Fees of approximately $275 million
    • Net Interest Income of approximately $5 million
  • Contribution Margin of approximately 58%
  • GAAP Net Income of approximately $9 million
  • Adjusted Net Income of approximately $44 million
  • Adjusted EBITDA of approximately $56 million
  • Basic Weighted-Average Share Count of approximately 97 million shares
  • Diluted Weighted-Average Share Count of approximately 105 million shares

For full-year 2025, Upstart expects:

  • Total Revenue of approximately $1.055 billion
    • Revenue From Fees of approximately $990 million
    • Net Interest Income of approximately $65 million
  • GAAP Net Income of approximately $35 million
  • Adjusted EBITDA Margin of approximately 20%

Conference Call and Webcast Information

  • Live Conference Call and Webcast at 1:30 p.m. PT on August 5, 2025. To access the call in the United States and Canada: +1 888-394-8218, conference code 3483881. To access the call outside of the United States and Canada: +1 313-209-4906, conference code 3483881. A webcast is available at ir.upstart.com.
  • Event Replay. A webcast of the event will be archived for one year at ir.upstart.com.

About Upstart

Upstart (NASDAQ: UPST) is the leading AI lending marketplace, connecting millions of consumers to more than 100 banks and credit unions that leverage Upstart’s AI models and cloud applications to deliver superior credit products. With Upstart AI, lenders can approve more borrowers at lower rates while delivering the exceptional digital-first experience customers demand. More than 90% of loans are fully automated, with no human intervention by Upstart. Founded in 2012, Upstart’s platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small-dollar “relief” loans. Upstart is based in San Mateo, California.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including, but not limited to, statements regarding our outlook for the third quarter of 2025 and the full-year of 2025. These statements may include words such as “anticipate”, “becoming”, “believe”, “can have”, “continue”, “could”, “estimate”, “expect”, “intend”, “likely”, “look forward”, “may”, “ongoing,” “plan”, “potential”, “predict”, “project”, “should”, “target”, “will”, “would,” or the negative of these terms or other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events that do not relate strictly to historical or current facts. Forward-looking statements give our current expectations and projections relating to our financial condition; macroeconomic factors; plans; objectives; product development; growth opportunities; assumptions; risks; future performance; business; investments; and results of operations, including revenue (including revenue from fees and net interest income (loss)), contribution margin, net income (loss), non-GAAP adjusted net income (loss), Adjusted EBITDA, basic weighted-average share count, and diluted weighted-average share count. Forward-looking statements are based on information available at the time those statements are made or management’s good faith beliefs and assumptions as of that time with respect to future events, and are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in, or suggested by, the forward-looking statements. Forward-looking statements should not be read as a guarantee of future performance or results. Neither we nor any other person assumes responsibility for the accuracy and completeness of any of these forward-looking statements. We undertake no obligation to update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

More information about factors that could affect our results of operations and risks and uncertainties are provided in our public filings with the Securities and Exchange Commission (the “SEC”), including “Risk Factors” in our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, copies of which may be obtained by visiting our investor relations website at ir.upstart.com or the SEC’s website at www.sec.gov. These risks and uncertainties include, but are not limited to, our ability to manage the adverse effects of macroeconomic conditions and disruptions in the banking sector and credit markets, including inflation and related changes in interest rates and monetary policy; our ability to access sufficient loan funding, including through securitizations, committed capital and other co-investment arrangements, whole loan sales, and warehouse credit facilities; the effectiveness of our credit decisioning models and risk management efforts, including reflecting the impact of macroeconomic conditions on borrowers' credit risk; our ability to retain existing, and attract new, lending partners; our future growth prospects and financial performance; our ability to manage risks associated with the loans on our balance sheet; our ability to improve and expand our platform and products; and our ability to operate successfully in a highly-regulated industry. Moreover, we operate in very competitive and rapidly changing environments, and new risks may emerge from time to time. It is not possible for us to predict all risks, nor can we assess the impact of all factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements we may make. Additional information will be available in other future reports that we file with the SEC from time to time, which could cause actual results to vary from expectations.

Key Operating Metrics and Non-GAAP Financial Measures

We define Transaction Volume, Dollars as the total principal of loan originations (or committed amounts for HELOCs) facilitated on our marketplace during the periods presented. We define Transaction Volume, Number of Loans as the number of loan originations (or commitments issued for HELOCs) facilitated on our marketplace during the periods presented. We believe these metrics are good proxies for our overall scale and reach as a marketplace.

We define Conversion Rate as the Transaction Volume, Number of Loans in a period divided by the number of rate inquiries received that we estimate to be legitimate, which we record when a borrower requests a loan offer on our platform. We track this metric to understand the impact of improvements to the efficiency of our borrower funnel on our overall growth.

We define Percentage of Loans Fully Automated as the total number of loans in a given period originated end-to-end (from initial rate request to final funding for personal loans and small dollar loans and from initial rate request to signing of the loan agreement for auto loans) with no human involvement required by the Company divided by the Transaction Volume, Number of Loans in the same period.

To derive Contribution Profit, we subtract the sum of borrower acquisition costs as well as borrower verification and servicing costs from revenue from fees, net. To calculate Contribution Margin we divide Contribution Profit by revenue from fees, net.

We calculate Adjusted EBITDA as net income (loss) adjusted to exclude stock-based compensation expense and certain payroll tax expenses, depreciation and amortization, expense on convertible notes, provision for income taxes, gain on debt extinguishment and reorganization expenses. We calculate Adjusted EBITDA Margin as Adjusted EBITDA divided by total revenue. Adjusted EBITDA and Adjusted EBITDA Margin includes interest expense from corporate debt and warehouse credit facilities which is incurred in the course of earning corresponding interest income.

We define Adjusted Net Income (Loss) as net income (loss) exclusive of stock-based compensation expense and certain payroll tax expenses as well as certain items that are not related to core business and ongoing operations, such as gain on debt extinguishment and reorganization expenses. Adjusted Net Income (Loss) Per Share is calculated by dividing Adjusted Net Income (Loss) Per Share by the weighted-average common shares outstanding.

Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included below. Upstart has not reconciled the forward-looking non-GAAP measures to comparable forward-looking GAAP measures because of the potential variability and uncertainty of incurring these costs and expenses in the future. Accordingly, a reconciliation is not available without unreasonable effort.

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

December 31,

 

June 30,

 

2024

 

2025

Assets

 

 

 

Cash and cash equivalents

$

788,422

 

 

$

395,940

 

Restricted cash

 

187,841

 

 

 

305,520

 

Loans (at fair value)(1)

 

806,304

 

 

 

1,019,504

 

Property, equipment, and software, net

 

39,013

 

 

 

43,942

 

Operating lease right of use assets

 

43,455

 

 

 

37,620

 

Beneficial interest assets (at fair value)

 

176,848

 

 

 

266,761

 

Non-marketable equity securities

 

41,250

 

 

 

41,250

 

Goodwill

 

67,062

 

 

 

67,062

 

Other assets (includes $107,627 and $195,100 at fair value as of December 31, 2024 and June 30, 2025, respectively)

 

216,763

 

 

 

300,269

 

Total assets

$

2,366,958

 

 

$

2,477,868

 

Liabilities and Stockholders’ Equity

 

 

 

Liabilities:

 

 

 

Payable to investors

$

60,173

 

 

$

91,669

 

Borrowings

 

1,402,168

 

 

 

1,428,479

 

Payable to securitization note holders (at fair value)

 

87,321

 

 

 

65,152

 

Accrued expenses and other liabilities (includes $15,883 and $17,240 at fair value as of December 31, 2024 and June 30, 2025, respectively)

 

133,800

 

 

 

126,725

 

Operating lease liabilities

 

50,278

 

 

 

43,833

 

Total liabilities

 

1,733,740

 

 

 

1,755,858

 

Stockholders’ equity:

 

 

 

Common stock, $0.0001 par value; 700,000,000 shares authorized; 93,469,721 and 96,091,343, shares issued and outstanding as of December 31, 2024 and June 30, 2025, respectively

 

9

 

 

 

10

 

Additional paid-in capital

 

1,044,366

 

 

 

1,129,997

 

Accumulated deficit

 

(411,157

)

 

 

(407,997

)

Total stockholders’ equity

 

633,218

 

 

 

722,010

 

Total liabilities and stockholders’ equity

$

2,366,958

 

 

$

2,477,868

 

__________

(1)

Includes $102.9 million and $75.9 million of loans, at fair value, contributed as collateral for the consolidated securitization as of December 31, 2024 and June 30, 2025, respectively.

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS and COMPREHENSIVE INCOME (LOSS)

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Revenue:

 

 

 

 

 

 

 

 

Revenue from fees, net(1)

 

$

130,532

 

 

$

240,777

 

 

$

268,600

 

 

$

426,252

 

Interest income, interest expense, and fair value adjustments, net:

 

 

 

 

 

 

 

 

Interest income(2)

 

 

52,883

 

 

 

45,623

 

 

 

104,054

 

 

 

86,191

 

Interest expense(2)

 

 

(11,470

)

 

 

(7,772

)

 

 

(22,184

)

 

 

(14,792

)

Fair value and other adjustments(2)(3)

 

 

(44,315

)

 

 

(21,337

)

 

 

(95,046

)

 

 

(26,989

)

Total interest income, interest expense, and fair value adjustments, net

 

 

(2,902

)

 

 

16,514

 

 

 

(13,176

)

 

 

44,410

 

Total revenue

 

 

127,630

 

 

 

257,291

 

 

 

255,424

 

 

 

470,662

 

Operating expenses:

 

 

 

 

 

 

 

 

Sales and marketing

 

 

32,958

 

 

 

73,105

 

 

 

68,108

 

 

 

132,075

 

Customer operations

 

 

38,684

 

 

 

46,246

 

 

 

78,092

 

 

 

86,747

 

Engineering and product development

 

 

58,453

 

 

 

68,825

 

 

 

121,544

 

 

 

126,663

 

General, administrative, and other

 

 

53,021

 

 

 

64,573

 

 

 

110,634

 

 

 

125,131

 

Total operating expenses

 

 

183,116

 

 

 

252,749

 

 

 

378,378

 

 

 

470,616

 

Income (loss) from operations

 

 

(55,486

)

 

 

4,542

 

 

 

(122,954

)

 

 

46

 

Other income, net

 

 

1,031

 

 

 

1,114

 

 

 

3,915

 

 

 

3,192

 

Net income (loss) before income taxes

 

 

(54,455

)

 

 

5,656

 

 

 

(119,039

)

 

 

3,238

 

Provision for income taxes.

 

 

15

 

 

 

49

 

 

 

29

 

 

 

78

 

Net income (loss)

 

$

(54,470

)

 

$

5,607

 

 

$

(119,068

)

 

$

3,160

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share, basic

 

$

(0.62

)

 

$

0.06

 

 

$

(1.36

)

 

$

0.03

 

Net income (loss) per share, diluted

 

$

(0.62

)

 

$

0.05

 

 

$

(1.36

)

 

$

0.03

 

Weighted-average number of shares outstanding used in computing net income (loss) per share, basic

 

 

88,435,893

 

 

 

95,526,364

 

 

 

87,733,294

 

 

 

94,903,909

 

Weighted-average number of shares outstanding used in computing net income (loss) per share, diluted

 

 

88,435,893

 

 

 

102,852,284

 

 

 

87,733,294

 

 

 

103,177,583

 

__________

(1)

The following table presents revenue from fees disaggregated by type of service for the periods presented as follows:

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS and COMPREHENSIVE INCOME (LOSS)

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Revenue from fees, net:

 

 

 

 

 

 

 

 

Platform and referral fees, net

 

$

98,595

 

$

202,845

 

$

202,454

 

$

353,820

Servicing and other fees, net

 

 

31,937

 

 

37,932

 

 

66,146

 

 

72,432

Total revenue from fees, net

 

$

130,532

 

$

240,777

 

$

268,600

 

$

426,252

(2)

The following table presents interest income, interest expense and unrealized loss on loans, loan charge-offs, and other fair value adjustments, net related to the consolidated securitization as follows:

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Interest income, interest expense, and fair value adjustments, net related to consolidated securitization:

 

 

 

 

 

 

 

 

Interest income

 

$

7,714

 

 

$

4,465

 

 

$

16,338

 

 

$

9,577

 

Interest expense

 

 

(2,514

)

 

 

(1,668

)

 

 

(5,274

)

 

 

(3,517

)

Unrealized loss on loans, loan charge-offs, and other fair value adjustments, net

 

 

(9,266

)

 

 

(3,238

)

 

 

(19,917

)

 

 

(7,018

)

Total interest income, interest expense, and fair value adjustments, net

 

$

(4,066

)

 

$

(441

)

 

$

(8,853

)

 

$

(958

)

(3)

The following table presents components of fair value adjustments, net for the periods presented as follows:

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Fair value and other adjustments, net:

 

 

 

 

 

 

 

 

Unrealized loss on loans, loan charge-offs, and other fair value adjustments, net

 

$

(31,949

)

 

$

(18,878

)

 

$

(61,542

)

 

$

(40,204

)

Realized gain (loss) on sale of loans, net

 

 

(4,511

)

 

 

3,829

 

 

 

(11,615

)

 

 

1,838

 

Fair value adjustments and realized gains (losses) on beneficial interests, net

 

 

(7,855

)

 

 

(6,288

)

 

 

(21,889

)

 

 

11,377

 

Total fair value and other adjustments, net

 

$

(44,315

)

 

$

(21,337

)

 

$

(95,046

)

 

$

(26,989

)

UPSTART HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In Thousands)

(Unaudited)

 

 

 

Six Months Ended June 30,

 

 

2024

 

2025

Cash flows from operating activities

 

 

 

 

Net income (loss)

 

$

(119,068

)

 

$

3,160

 

Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

 

 

 

 

Change in fair value of loans

 

 

103,778

 

 

 

(21,064

)

Change in fair value of servicing assets

 

 

8,201

 

 

 

8,640

 

Change in fair value of servicing liabilities

 

 

(817

)

 

 

(623

)

Change in fair value of beneficial interest assets

 

 

(1,067

)

 

 

(23,484

)

Change in fair value of beneficial interest liabilities

 

 

9,344

 

 

 

12,107

 

Change in fair value of other financial instruments

 

 

(4,316

)

 

 

(2,384

)

Stock-based compensation

 

 

69,986

 

 

 

65,342

 

Gain on loan servicing rights, net

 

 

(5,897

)

 

 

(12,451

)

Depreciation and amortization

 

 

10,460

 

 

 

12,243

 

Loan premium amortization

 

 

(6,084

)

 

 

(19,176

)

Non-cash interest expense and other

 

 

1,541

 

 

 

3,003

 

Net changes in operating assets and liabilities:

 

 

 

 

Purchases of loans held-for-sale

 

 

(1,570,013

)

 

 

(3,969,799

)

Proceeds from sale of loans held-for-sale

 

 

1,491,994

 

 

 

3,723,733

 

Principal payments received for loans held-for-sale

 

 

115,335

 

 

 

83,138

 

Principal payments received for loans held by consolidated securitization

 

 

24,714

 

 

 

19,933

 

Settlements of beneficial interest liabilities

 

 

(2,367

)

 

 

(11,664

)

Proceeds from beneficial interest assets (derivatives)

 

 

 

 

 

806

 

Settlements of beneficial interest assets (derivatives)

 

 

 

 

 

(1,023

)

Other assets

 

 

5,722

 

 

 

4,064

 

Operating lease liability and right-of-use asset

 

 

(400

)

 

 

(610

)

Accrued expenses and other liabilities

 

 

(13,129

)

 

 

(7,539

)

Net cash provided by (used in) operating activities

 

 

117,917

 

 

 

(133,648

)

 

 

 

 

 

Cash flows from investing activities

 

 

 

 

Purchases and originations of loans held-for-investment

 

$

(110,941

)

 

$

(377,940

)

Proceeds from sale of loans held-for-investment

 

 

 

 

 

20,247

 

Principal payments received for loans held-for-investment

 

 

60,207

 

 

 

129,941

 

Principal payments received for notes receivable and repayments of residual certificates

 

 

2,681

 

 

 

6,521

 

Acquisition of beneficial interest assets

 

 

(63,246

)

 

 

(305

)

Proceeds from beneficial interest assets (hybrid instruments)

 

 

1,729

 

 

 

44,929

 

Settlements of beneficial interest assets (hybrid instruments)

 

 

 

 

 

(1,271

)

Purchases of property and equipment

 

 

(721

)

 

 

(115

)

Capitalized software costs

 

 

(3,356

)

 

 

(10,410

)

Net cash used in investing activities

 

 

(113,647

)

 

 

(188,403

)

 

 

 

 

 

Cash flows from financing activities

 

 

 

 

Proceeds from borrowings

 

$

247,510

 

 

$

176,356

 

Payment of debt issuance costs to third party

 

 

 

 

 

(443

)

Repayments of borrowings

 

 

(154,999

)

 

 

(152,691

)

Principal payments made on securitization notes.

 

 

(28,446

)

 

 

(22,021

)

Payable to investors

 

 

17,714

 

 

 

31,496

 

Proceeds from issuance of common stock under employee stock purchase plan

 

 

4,565

 

 

 

4,692

 

Proceeds from exercise of stock options

 

 

2,219

 

 

 

9,866

 

Taxes paid related to net share settlement of equity awards

 

 

(2

)

 

 

(7

)

Net cash provided by financing activities

 

 

88,561

 

 

 

47,248

 

Change in cash, cash equivalents and restricted cash

 

 

92,831

 

 

 

(274,803

)

Cash, cash equivalents and restricted cash

 

 

 

 

Cash, cash equivalents and restricted cash at beginning of period

 

 

467,787

 

 

 

976,263

 

Cash, cash equivalents and restricted cash at end of period

 

$

560,618

 

 

$

701,460

 

UPSTART HOLDINGS, INC.

KEY OPERATING AND NON-GAAP FINANCIAL METRICS

(In Thousands, Except Per Share Data and Ratios, or as Noted)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

 

2024

 

 

 

2025

 

 

 

2024

 

 

 

2025

 

Transaction Volume, Dollars

 

$

1,109,732

 

 

$

2,820,398

 

 

$

2,240,530

 

 

$

4,954,006

 

Transaction Volume, Number of Loans(1)

 

 

143,900

 

 

 

372,599

 

 

 

263,280

 

 

 

613,305

 

Conversion Rate

 

 

15.2

%

 

 

23.9

%

 

 

14.6

%

 

 

21.7

%

Percentage of Loans Fully Automated

 

 

91

%

 

 

92

%

 

 

90

%

 

 

92

%

 

 

 

 

 

 

 

 

 

Contribution Profit

 

$

76,117

 

 

$

140,543

 

 

$

157,259

 

 

$

242,915

 

Contribution Margin

 

 

58

%

 

 

58

%

 

 

59

%

 

 

57

%

Adjusted EBITDA

 

$

(9,256

)

 

$

53,053

 

 

$

(29,595

)

 

$

95,630

 

Adjusted EBITDA Margin

 

 

(7

)%

 

 

21

%

 

 

(12

)%

 

 

20

%

Adjusted Net Income (Loss)

 

$

(15,282

)

 

$

42,248

 

 

$

(42,447

)

 

$

73,437

 

Adjusted Net Income (Loss) Per Share:

 

 

 

 

 

 

 

 

Basic

 

$

(0.17

)

 

$

0.44

 

 

$

(0.48

)

 

$

0.77

 

Diluted

 

$

(0.17

)

 

$

0.36

 

 

$

(0.48

)

 

$

0.62

 

__________

(1)

Transaction Volume, Number of Loans is shown in ones for the periods presented.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Revenue from fees, net

 

$

130,532

 

 

$

240,777

 

 

$

268,600

 

 

$

426,252

 

Income (loss) from operations

 

 

(55,486

)

 

 

4,542

 

 

 

(122,954

)

 

 

46

 

Operating Margin

 

 

(43

)%

 

 

2

%

 

 

(46

)%

 

 

0

%

Sales and marketing, net of borrower acquisition costs(1)

 

$

9,741

 

 

$

12,170

 

 

$

20,072

 

 

$

22,578

 

Customer operations, net of borrower verification and servicing costs(2)

 

 

7,486

 

 

 

6,947

 

 

 

14,787

 

 

 

12,907

 

Engineering and product development

 

 

58,453

 

 

 

68,825

 

 

 

121,544

 

 

 

126,663

 

General, administrative, and other

 

 

53,021

 

 

 

64,573

 

 

 

110,634

 

 

 

125,131

 

Interest income, interest expense, and fair value adjustments, net

 

 

2,902

 

 

 

(16,514

)

 

 

13,176

 

 

 

(44,410

)

Contribution Profit

 

$

76,117

 

 

$

140,543

 

 

$

157,259

 

 

$

242,915

 

Contribution Margin

 

 

58

%

 

 

58

%

 

 

59

%

 

 

57

%

__________

(1)

Borrower acquisition costs were $23.2 million and $60.9 million for the three months ended June 30, 2024 and 2025, respectively, and were $48.0 million and $109.5 million for the six months ended June 30, 2024 and 2025, respectively. Borrower acquisition costs consist of our sales and marketing expenses adjusted to exclude costs not directly attributable to attracting a new borrower, such as payroll-related expenses for our business development and marketing teams, as well as other operational, brand awareness and marketing activities. These costs do not include reorganization expenses.

(2)

Borrower verification and servicing costs were $31.2 million and $39.3 million for the three months ended June 30, 2024 and 2025, respectively, and were $63.3 million and $73.8 million for the six months ended June 30, 2024 and 2025, respectively. Borrower verification and servicing costs consist of payroll and other personnel-related expenses for personnel engaged in loan onboarding, verification and servicing, as well as servicing system costs. It excludes payroll and personnel-related expenses and stock-based compensation for certain members of our customer operations team whose work is not directly attributable to onboarding and servicing loans. These costs do not include reorganization expenses.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Total revenue

 

$

127,630

 

 

$

257,291

 

 

$

255,424

 

 

$

470,662

 

Net income (loss)

 

 

(54,470

)

 

 

5,607

 

 

 

(119,068

)

 

 

3,160

 

Net Income (Loss) Margin

 

 

(43

)%

 

 

2

%

 

 

(47

)%

 

 

1

%

Adjusted to exclude the following:

 

 

 

 

 

 

 

 

Stock-based compensation and certain payroll tax expenses(1)

 

$

35,410

 

 

$

36,641

 

 

$

72,843

 

 

$

70,277

 

Depreciation and amortization

 

 

4,828

 

 

 

5,843

 

 

 

10,460

 

 

 

12,243

 

Reorganization expenses

 

 

3,778

 

 

 

 

 

 

3,778

 

 

 

 

Expense on convertible notes

 

 

1,183

 

 

 

4,913

 

 

 

2,363

 

 

 

9,872

 

Provision for income taxes

 

 

15

 

 

 

49

 

 

 

29

 

 

 

78

 

Adjusted EBITDA

 

$

(9,256

)

 

$

53,053

 

 

$

(29,595

)

 

$

95,630

 

Adjusted EBITDA Margin

 

 

(7

)%

 

 

21

%

 

 

(12

)%

 

 

20

%

__________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

UPSTART HOLDINGS, INC.

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(In Thousands, Except Share and Per Share Data)

(Unaudited)

 

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Net income (loss)

 

$

(54,470

)

 

$

5,607

 

$

(119,068

)

 

$

3,160

Adjusted to exclude the following:

 

 

 

 

 

 

 

 

Stock-based compensation and certain payroll tax expenses(1)

 

 

35,410

 

 

 

36,641

 

 

72,843

 

 

 

70,277

Reorganization expenses

 

 

3,778

 

 

 

 

 

3,778

 

 

 

Adjusted Net Income (Loss)

 

$

(15,282

)

 

$

42,248

 

$

(42,447

)

 

$

73,437

Net income (loss) per share:

 

 

 

 

 

 

 

 

Basic

 

$

(0.62

)

 

$

0.06

 

$

(1.36

)

 

$

0.03

Diluted

 

$

(0.62

)

 

$

0.05

 

$

(1.36

)

 

$

0.03

Adjusted Net Income (Loss) Per Share:

 

 

 

 

 

 

 

 

Basic

 

$

(0.17

)

 

$

0.44

 

$

(0.48

)

 

$

0.77

Diluted

 

$

(0.17

)

 

$

0.36

 

$

(0.48

)

 

$

0.62

__________

(1)

Payroll tax expenses include the employer payroll tax-related expense on employee stock transactions, as the amount is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of our business.

The net income (loss) per share and Adjusted Net Income (Loss) Per Share in the table above are calculated using the following weighted-average common shares outstanding:

 

 

Three Months Ended

June 30,

 

Six Months Ended

June 30,

 

 

2024

 

2025

 

2024

 

2025

Weighted-average common shares outstanding - net income (loss) per share and Adjusted Net Income (Loss) Per Share

 

 

 

 

 

 

 

 

Basic

 

88,435,893

 

95,526,364

 

87,733,294

 

94,903,909

 

 

 

 

 

 

 

 

Diluted weighted-average common shares outstanding - net income (loss) per share

 

88,435,893

 

102,852,284

 

87,733,294

 

103,177,583

Adjusted Net Income (Loss) weighted-average effect of dilutive securities(1)

 

 

14,880,726

 

 

14,880,726

Diluted weighted-average common shares outstanding - Adjusted Net Income (Loss) Per Share

 

88,435,893

 

117,733,010

 

87,733,294

 

118,058,309

__________

(1)

The effect of dilutive securities is due to 2029 and 2030 convertible notes.

 

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